Apps

ID

String

actions

Struct

autoUpdate

Boolean

cards

Struct

commands

Struct

createdAt

DateTime

current

String

dataSubscriptions

List

disabled

Boolean

events

Struct

hooks

Struct

inboundHookUris

List

klasses

Struct

kviews

Struct

meta

Struct

modifiedAt

DateTime

name

String

outboundWebhooks

Struct

roles

List

settings

Struct

settingsPageConfig

String

shortcuts

Struct

status

String

statusAt

DateTime

templates

Struct

triggers

Struct

updatedAt

DateTime

version

String

widgets

List

workflows

Struct

Audit Logs

ID

String

changes

Struct

client

String

createdAt

DateTime

BETWEEN

eventName

String

eventVerb

String

expiresAt

DateTime

ip

String

objectId

String

objectType

String

org

String

publishedAt

DateTime

userId

String

userType

String

Auth Customer Settings

ID

String

corsWhitelist

List

createdAt

DateTime

secret

String

updatedAt

DateTime

Auth Roles

ID

String

Auth Tokens

CreatedAt

DateTime

ID

String

UpdatedAt

DateTime

cidr

List

expireAt

DateTime

ipAddress

String

lastAccessedAt

DateTime

lastTokenChars

String

name

String

roles

List

Brands

CreatedAt

DateTime

ID

String

UpdatedAt

DateTime

default

Boolean

iconUrl

String

modifiedAt

DateTime

name

String

Cards

CreatedAt

DateTime

ID

String

UpdatedAt

DateTime

contexts

List

description

String

modifiedAt

DateTime

name

String

url

String

Categories

CreatedAt

DateTime

ID

String

UpdatedAt

DateTime

categoryPositions

List

hash

String

langs

Struct

modifiedAt

DateTime

positions

List

published

Boolean

root

Boolean

Chat Settings

autoreply

String

closableChat

Boolean

colors

Struct

default

Boolean

disableAttachments

Boolean

embedIconColor

String

embedIconUrl

String

enabled

Boolean

fallbackEmailIntroduction

String

fallbackEmailSubject

String

greeting

String

id

String

modifiedAt

DateTime

noHistory

Boolean

offhoursImageUrl

String

offhoursMessage

String

outboundChatEnabled

Boolean

pushSettings

Struct

settingsVersion

Integer

showBrandingIdentifier

Boolean

showEmailInputBanner

Boolean

showTypingIndicatorCustomerWeb

Boolean

showTypingIndicatorWeb

Boolean

singleSessionChat

Boolean

suppressConversationReopen

Boolean

teamName

String

updatedAt

DateTime

version

Integer

volumeControl

Struct

widgetType

String

Companies

CreatedAt

DateTime

Domains

List

Emails

List

Id

String

Locations

List

ModifiedAt

DateTime

Name

String

Phones

List

Rev

Integer

RoleGroupVersions

List

Socials

List

Tags

List

UpdatedAt

DateTime

Urls

List

Whatsapps

List

Conversation

accessOverride

List

assignedTeams

List

assignedUsers

List

assistant

Struct

channels

List

createdAt

DateTime

direction

String

ended

Boolean

endedAt

DateTime

endedByType

String

endedReason

String

firstDone

Struct

firstMessageIn

Struct

firstMessageOut

Struct

firstResponse

Struct

firstResponseSinceLastDone

Struct

id

String

importedAt

String

inboundMessageCount

Integer

lastActivityAt

DateTime

lastDone

Struct

lastMessageAt

DateTime

lastMessageDirection

String

lastMessageIn

Struct

lastMessageOut

Struct

lastMessageUnrespondedTo

Struct

lastMessageUnrespondedToSinceLastDone

Struct

lastResponse

Struct

matchedTimeBasedRules

List

messageCount

Integer

modifiedAt

DateTime

name

String

noteCount

Integer

outboundMessageCount

Integer

phase

String

predictions

List

preview

String

priority

Integer

rev

Integer

roleGroupVersions

List

satisfaction

Integer

satisfactionLevel

Struct

sentiment

String

skills

List

spam

Boolean

status

String

suggestedShortcuts

List

suggestedTags

List

tags

List

updatedAt

DateTime

Customers

Display Color

String

Display Icon

String

Display Name

String

ExternalId

String

ExternalIds

List

Locale

String

Name

String

accessOverride

List

activeUsers

List

companyName

String

conversationCounts

Struct

createdAt

DateTime

defaultLang

String

deleted

Boolean

emails

List

facebookIds

List

firstName

String

gender

String

id

String

instagramIds

List

lastActivityAt

DateTime

lastConversation

Struct

lastName

String

locations

List

modifiedAt

DateTime

phones

List

preview

Struct

progressiveStatus

String

recentItems

List

recentLocation

Struct

rev

Integer

roleGroupVersions

List

satisfactionLevel

Struct

sharedEmails

List

sharedExternalIds

List

sharedPhones

List

sharedSocials

List

socials

List

tags

List

timeZone

String

updatedAt

DateTime

urls

List

verified

Boolean

watchers

List

whatsapps

List

Customers Searches

accessTeams

List

accessUsers

List

badgeColor

String

cacheable

Boolean

createdAt

DateTime

data

Struct

dataHash

String

defaultVisibility

String

icon

String

id

String

modifiedAt

DateTime

name

String

position

Integer

private

Boolean

showBadge

Boolean

teamVisibilities

List

updatedAt

DateTime

userVisibilities

List

Customers Searches Pinned

ID

String

createdAt

DateTime

search

String

Customers Searches Positions

children

List

createdAt

DateTime

id

String

modifiedAt

DateTime

positions

List

rev

Integer

updatedAt

DateTime

Hooks Email

createdAt

DateTime

debug

Boolean

description

String

email

String

eventName

String

hash

String

id

String

key

String

modifiedAt

DateTime

title

String

updatedAt

DateTime

Hooks Web

createdAt

DateTime

debug

Boolean

description

String

eventName

String

hash

String

id

String

modifiedAt

DateTime

title

String

updatedAt

DateTime

url

String

version

Integer

KB Articles

ID

String

categories

List

createdAt

DateTime

deleted

Boolean

deletedAt

DateTime

hash

String

knowledgeBases

List

langVersions

Struct

latestLangs

Struct

metaDescription

String

metaKeywords

List

metaTitle

String

modifiedAt

DateTime

publishedAt

DateTime

scope

String

source

String

status

String

tags

List

title

String

updatedAt

DateTime

KB Forms

advanced

Boolean

body

String

channel

String

componentsV2

Struct

conditions

Struct

createdAt

DateTime

deflection

Boolean

formHookEnabled

Boolean

hash

String

id

String

klass

String

layout

List

layoutV2

List

modifiedAt

String

name

String

published

Boolean

publishedAt

DateTime

recaptcha

Boolean

replyFrom

String

slug

String

snippets

List

updatedAt

DateTime

wcag

Boolean

KB Routes

ID

String

createdAt

DateTime

modifiedAt

DateTime

routableId

String

routableType

String

updatedAt

DateTime

url

String

KB Tags

ID

String

createdAt

DateTime

modifiedAt

DateTime

name

String

updatedAt

DateTime

KB Templates

ID

String

beta

Boolean

createdAt

DateTime

description

String

images

List

jsxSnippets

List

manifest

Struct

title

String

updatedAt

DateTime

version

String

KB Themes

ID

String

active

Boolean

configSnippets

List

createdAt

DateTime

custom

Boolean

default

Boolean

jsxSnippets

List

lastFileUpdatedAt

DateTime

manifest

Struct

modifiedAt

DateTime

name

String

rev

Integer

status

String

templateTitle

String

templateVersion

String

templateVersionId

String

updatedAt

DateTime

Kviews

advanced

Boolean

appDisabled

Boolean

components

Struct

conditions

Struct

context

String

createdAt

DateTime

enabled

Boolean

id

String

layout

List

meta

Struct

modifiedAt

DateTime

resource

String

rev

Integer

template

String

updatedAt

DateTime

Messages

app

String

assignedTeams

List

assignedUsers

List

auto

Boolean

channel

String

createdAt

DateTime

createdByTeams

List

direction

String

directionType

String

errorAt

DateTime

externalId

String

id

String

intentDetections

List

meta

Struct

modifiedAt

DateTime

preview

String

reactions

List

redacted

Boolean

rev

Integer

sentAt

DateTime

size

Integer

status

String

subject

String

updatedAt

DateTime

Notes

body

String

CONTAINS

createdAt

DateTime

createdByTeams

List

id

String

modifiedAt

DateTime

updatedAt

DateTime

Notifications

createdAt

DateTime

event

Struct

id

String

name

String

status

String

updatedAt

DateTime

Outbound Accounts

account

String

aliasUsername

Boolean

app

String

channel

String

name

String

Outbound Webhooks

appDisabled

Boolean

consecutiveErrorsCount

Integer

createdAt

DateTime

enabled

Boolean

events

List

headers

List

id

String

isError

Boolean

name

String

token

String

updatedAt

DateTime

url

String

Outbound Webhooks Events

events

List

Outbound Webhooks Transactions

ID

String

eventName

String

nextRetry

String

sentAt

Long

status

String

webhookId

String

Routing Queue Rules

ID

String

createdAt

String

criteria

Struct

description

String

enabled

Boolean

modifiedAt

String

name

String

updatedAt

String

Routing Queues

ID

String

createdAt

DateTime

deleted

Boolean

description

String

displayName

String

itemSize

Integer

modifiedAt

DateTime

name

String

priority

Integer

restrictTransfersByUsers

Boolean

settings

Struct

system

Boolean

updatedAt

DateTime

Routing Settings

capacity

Struct

createdAt

DateTime

enabled

Boolean

externalQueues

List

id

String

modifiedAt

DateTime

updatedAt

DateTime

workItemCapacity

Integer

Routing Statuses

ID

String

createdAt

DateTime

description

String

enabled

Boolean

name

String

routable

Boolean

selectable

Boolean

statusType

String

system

Boolean

updatedAt

DateTime

Routing Work Items

channel

String

completedAt

DateTime

createdAt

DateTime

firstEnterQueueAt

DateTime

handle

Struct

hasSkills

Boolean

id

String

itemSize

Integer

ivr

Struct

lastRevision

Struct

modifiedAt

DateTime

paused

Boolean

priority

Integer

queuedCount

Integer

resource

Struct

resourceCreatedAt

DateTime

resourceDirection

String

resourceFirstQueueTime

Integer

resourceRev

Integer

resourceType

String

rev

Integer

skills

List

status

String

updatedAt

DateTime

workItemNumber

Integer

Routing Work Sessions

capacity

List

capacityRemaining

Integer

capacityStatus

String

createdAt

DateTime

handledConversationCount

Integer

handledItemCount

Integer

hasPendingItem

Boolean

hasSkills

Boolean

id

String

idleSince

DateTime

lastRevision

Struct

modifiedAt

DateTime

pausedWorkItemCount

Integer

rev

Integer

routable

Boolean

signedInAt

DateTime

signedOutAt

DateTime

skills

List

statusType

String

totalAvailable

Struct

totalAvailableAtCapacity

Struct

totalAvailableIdleCapacity

String

totalCapacity

Integer

totalTimeByStatus

Struct

totalUnavailable

Struct

totalUnavailableAtCapacity

Struct

updatedAt

DateTime

workItemCount

Integer

Satisfaction

ID

String

allQuestions

List

channel

String

createdAt

DateTime

criteria

Struct

delayTime

Double

description

String

enabled

Boolean

followUpType

String

formType

String

from

Struct

introduction

String

metaDescription

String

metaTitle

String

modifiedAt

DateTime

name

String

negativeQuestions

List

positiveQuestions

List

questions

List

ratingPrompt

String

scale

Struct

updatedAt

DateTime

Schedules

CreatedAt

DateTime

ID

String

UpdatedAt

DateTime

default

Boolean

hours

Struct

modifiedAt

DateTime

name

String

timezone

String

Settings

ID

String

app

String

category

String

createdAt

DateTime

modifiedAt

DateTime

name

String

type

String

value

String

Shortcuts

appDisabled

Boolean

conversation

Struct

createdAt

DateTime

deleted

Boolean

draft

Struct

id

String

isPrivate

Boolean

modifiedAt

DateTime

name

String

payload

Struct

rev

Integer

updatedAt

DateTime

Shortcuts Categories

categoryPositions

List

createdAt

DateTime

id

String

modifiedAt

DateTime

name

String

root

Boolean

shortcutPositions

List

updatedAt

DateTime

Snippets

app

String

createdAt

DateTime

description

String

id

String

key

String

langs

Struct

name

String

source

String

Snoozes

createdAt

DateTime

enabled

Boolean

id

String

modifiedAt

DateTime

name

String

type

String

updatedAt

DateTime

value

String

Spam Senders

channel

String

createdAt

DateTime

id

String

list

String

modifiedAt

DateTime

sender

String

updatedAt

DateTime

Teams

createdAt

DateTime

deleted

Boolean

displayName

String

icon

String

id

String

members

List

modifiedAt

DateTime

name

String

roleGroups

List

updatedAt

DateTime

Users

CreatedAt

DateTime

DisplayName

String

Email

String

EmailVerifiedAt

DateTime

FirstEmailVerifiedAt

DateTime

Id

String

ModifiedAt

DateTime

Name

String

Password

Struct

RoleGroups

List

Roles

List

UpdatedAt

DateTime

UserType

String

firstLoginAt

DateTime

isEmailValid

Boolean

klasses

appDisabled

Boolean

color

String

createdAt

DateTime

icon

String

id

String

name

String

s3DataUrl

String

status

String

updatedAt

DateTime